Introduction

Welcome to Bluecore Plumbing & Gas. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how Bluecore Plumbing & Gas collects, uses and protects your information when you contact us or book plumbing and gas fitting services.

Information We Collect

When you contact Bluecore Plumbing & Gas or book a job, we may collect the following information:

Personal Information

• Your name
• Property address
• Phone number
• Email address
• Any other contact details you provide

Job Information

• Details about the plumbing or gas work you require
• The service location
• Photos, notes or other information relevant to completing your job

How We Use Your Information

Your information is used to:

• Respond to your enquiries and provide quotations
• Schedule and complete plumbing and gas fitting services
• Communicate with you regarding your booking or completed work
• Prepare invoices and process payments
• Improve our services and customer experience
• Meet our legal and regulatory obligations

Sharing Your Information

Bluecore Plumbing & Gas respects your privacy and will never sell your personal information.

Your information may be shared with:

• Suppliers when ordering products or processing manufacturer warranties
• Trusted contractors if assistance is required to complete your job
• Business service providers that assist with scheduling, invoicing, accounting or payment processing
• Government authorities where required by Australian law

Retention of Information

We retain your personal information only for as long as necessary to provide our services, maintain business records and comply with legal obligations.

Data Security

We take reasonable steps to protect your personal information from unauthorised access, misuse, loss or disclosure by using secure business systems and practices.

Your Choices

You have the right to:

• Request access to the personal information we hold about you
• Request that incorrect or outdated information be updated
• Opt out of receiving marketing communications at any time

Third-Party Websites

Our website may contain links to third-party websites. Bluecore Plumbing & Gas is not responsible for the privacy practices or content of those websites.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Kadison

Director  | Bluecore Plumbing & Gas

Email: Info@bluecoreplumbing.com.au

Phone: 0485 699 302